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Undara Experience
Mount Surprise, Gulf Savannah

Admission Costs and Entry Information

07 4097 1900
1800 990 992

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Only three and a half hours from Cairns in Tropical North Queensland's Gulf Savannah lies a land so different in contrasts - the Undara Experience. Undara is a pristine wilderness possessing one of the oldest and best preserved lava tube systems anywhere on Earth.

Undara Experience boasts superb cuisine, which can be enjoyed within the nostalgic dining carriages. Relax in the bar as the burnt oranges of the sunset fade into dark to reveal the clearest starlit night. Each morning you can enjoy a true Bush Breakfast completely surrounded by native Wildlife. The Wildlife at Sunset tour is a sight not to be missed. Enjoy refreshments as the sun sets then, as dusk settles, a visit to the entrance of Barker's Tube allows you to witness the amazing emergence of literally thousands of Micro-bats as they leave to feed for the night - most spectacular in the Summer Green Season.

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Undara Experience presents unique railway carriage accommodation, pool, resort kiosk and many activities including Savannah Guide escorted daily tours to the incredible Undara Lava Tubes, evening wildlife spotlighting walks and campfire evenings. It is also the home of award-winning Opera in the Outback and Undara Outback Rock and Blues.

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Property Details


  • Access Without Assistance for the Disabled
    Non-assisted Access
  • BBQ Facilities
    BBQ Facilities
  • Cafe
  • Car park
    Car park
  • First Aid Equipment
    First Aid Equipment
  • Guide
  • Picnic Area
    Picnic Area
  • Public toilet
    Public toilet
  • Shaded Area
    Shaded Area
  • Sheltered Area
    Sheltered Area
  • Toilet facilities for the Disabled
    Disabled toilet
  • Visitor Information Centre
    Visitor Information Centre
  • Walking Tracks
    Walking Tracks


  • Animal Watching
    Animal Watching
  • Birdwatching
  • Camping
  • Caving
  • Mountain Biking
    Mountain Biking
  • Swimming
  • Walking

Other Information

Reception hours are 07:00 to 19:00 Monday to Sunday

Child meals are available. All tours are suitable for children four years and up with parental assistance.

Undara Experience offers wheelchair access ramps to Reception, the shop, accommodation and dining area, as well as providing disabled showers and toilets and Railway Carriage accommodation. Mobility impaired touring is available. Please advise Reservations on booking and at least 72 hours prior to your visit.

Other Facilities:
Using local produce served with country style hospitality, Fettlers Iron Pot Bistro is open for Buffet Lunch and A la Carte Dinner every day of the year. Come and enjoy a range of lunch options in between tours or settle down after a long day in the tubes for a wholesome and hearty evening meal. With a range of choices from the famous Georgetown Sausages made exclusively for Undara, through to Vegetarian and Seafood options. And if that's not enough each night they have a different home-made country style soup to choose from and a range of dessert choices for everyone, including the scrumptious Chocolate Volcano.

Further Details:
All tours are to be conducted by Savannah Guides. Trained medical staff are available 24 hours per day and Royal Flying Doctor Service medical supplies are kept on site.
Please note: The Summer Green Season. The period between November and March is what they refer to as their Summer Green Season. Not only do the season change but the way they operate their business does too. During this time they don't offer their full range of accommodation services as they normally would and due to the annual breeding of the Microbats in the lava tubes, they stop some of the tours. For what's available during this period please visit the web site.

Each tour takes up to 20 passengers only. Multiple tours can be run. Mobility Impaired Touring is available - please give minimum 72 hours notice.

Undara Experience is also home to Australia's most unique events with the annual Opera in the Outback every October and the Undara Outback Rock and Blues festival every April, featuring world-class performances in an unforgettable setting.

Accommodation varies from Pioneers Huts that are fully air conditioned with big bathrooms and a private veranda complete with Squatters Chairs to relax on, to beautifully restored Railway Carriages set amidst the Queensland bush. Budget travellers are well catered for also with the Swags Tent Village complete with permanently erected tents that cater for twin, triple, quad and family share tents. There's a Safari Shelter for groups camping and the powered Motorhome and Caravan Park. There is also a spacious and shady Camp Ground with excellent amenities.

Pets are not allowed. Pet minding facilities are available at Mount Surprise. This is due to the presence of so much native bird and wildlife as Undara Experience is located on the border of the Undara Volcanic National Park.

How To Get There:
Undara Experience is situated just 275 kilometres south-west of Cairns. Follow the Gillies Highway to Ravenshoe. Drive through Ravenshoe to the Innot hot springs (32 kilometres) and on to Mount Garnet. 53 kilometres past Mount Garnet turn west on the Savannah Way. Undara Experience is 32 kilometres further. The roads are fully sealed and accessible by all vehicles and motorbikes.
Undara Experience is 512 kilometres from Townsville via Charters Towers.
If you do not wish to self-drive, coach transfers from Cairns are available three times a week all year round. Combined coach and Savannahlander train packages are also available. Undara Experience is accessible by air and has its own private airstrip, length 1,900 metres.

Pet Information:
Pets are not allowed. Pet minding facilities are available at Mount Surprise. This is due to the presence of so much native bird and wildlife as Undara Experience is located on the edge of the Undara Volcanic National Park.

Tariff Information:
Full tour details and prices are available from the operator. All prices are per person.

Entry Costs

EntryCostValid FromInclusions
Adult$100.00   09 May 14 - 31 Mar 15   Volcano Valley Tour (four hours).
Adult$60.00   09 May 14 - 31 Mar 15   Wildlife at Sunset Tour.
Adult$55.00   09 May 14 - 31 Mar 15   The Archway Explorer Tour (two hours).
Adult$55.00   09 May 14 - 31 Mar 15   The Active Explorer Tour (two hours).
(Aged 4-14)
$50.00   09 May 14 - 31 Mar 15   Volcano Valley Tour (four hours).
(Aged 4-14)
$30.00   09 May 14 - 31 Mar 15   Wildlife at Sunset Tour.
(Aged 4-14)
$27.50   09 May 14 - 31 Mar 15   The Archway Explorer Tour (two hours).
(Aged 4-14)
$27.50   09 May 14 - 31 Mar 15   Active Explorer Tour (two hours).
Family$165.00   09 May 14 - 31 Mar 15   The Archway Explorer Tour (two hours). Two adults and up to four children 4-14 years.
Family$165.00   09 May 14 - 31 Mar 15   Active Explorer (2 hour) 2 Adults & up to 4 children

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Undara Experience - Print Brochure
Map of Undara Experience
Savannah Way
Undara Volcanic National Park
Mount Surprise
Queensland 4871 Australia

Contact Details

07 4097 1900
1800 990 992

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* Please note: These rates are indicative based on the minimum and maximum available costs of listed products and services. To obtain a firm price from the provider, please use the contact the operator . All prices are quoted in Australian dollars.

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